*Return and Refund Policy for Handmade Carpets*

Thank you for your purchase! We want you to be completely satisfied with your handmade carpet. If you are not entirely happy with your purchase, please review our return and refund policy below.

1. *Return Period*: You have 45 days from the date of purchase to return your handmade carpet if it does not meet your expectations.

2. *Condition of Items*: To be eligible for a return, the carpet must be in its original condition, unused, and include all original packaging. Any signs of use or wear may result in a denial of the return.

3. *Proof of Purchase*: A receipt or proof of purchase is required to process your return.

4. *Refund Process*: Once we receive and inspect your returned carpet, the refund will be processed within 2 weeks. Refunds will be issued to the original payment method.

5. *Shipping Costs*: If you are returning a carpet, please note that you are responsible for the return shipping costs. Claims for shipping costs will be considered, but you must provide proof of the shipping expenses.

6. *Exceptions*: Customized or personalized carpets are non-returnable unless they arrive damaged or defective.

7. *Contact Information*: For any questions or to initiate a return, please contact our customer service team at [contact information].

We appreciate your understanding and support of handmade craftsmanship!