# Shipping & Delivery Policy

At **Rumi Carpets** (operated by **Aytek USA Inc.**), we proudly ship our handmade carpets worldwide from our production facility in Turkey.

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## 🇺🇸 United States & 🇨🇦 Canada

**Estimated Delivery Time:** 7–14 business days

**Shipping Cost:** Free on all orders

**Customs & Duties:** Any applicable customs fees or taxes are the responsibility of the customer.

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## 🌍 International Shipping

**Estimated Delivery Time:** Up to 22 business days (depending on destination)

**Shipping Cost:** Varies by country and shipping method

📩 Please contact us prior to placing your order for a custom shipping quote outside the U.S. and Canada.

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## Order Processing

Orders are processed within **2–3 business days**.

Once your order ships, you will receive a confirmation email with tracking information.

We work with trusted shipping providers such as **DHL, UPS**, and local carriers based on your delivery location.

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## Customs, Import Taxes & Handling Fees

Buyers are responsible for any **customs duties, VAT, import fees**, or **handling charges** imposed by their country.

These charges are **not included** in your order total.

We recommend checking with your **local customs office** before placing your order.

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## Legal Notice

These timelines and policies are provided for general guidance only.

Rumi Carpets complies with **U.S. export regulations** and **international shipping standards**.

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## Contact Us

For any shipping-related inquiries or custom shipping quotes:

📧 [aytek.usa.inc@gmail.com](mailto:aytek.usa.inc@gmail.com)